Security Awareness Manager - San Francisco

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Who Are We?

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

We are seeking a Security Awareness Manager to lead the development and implementation of a comprehensive security awareness program. You will play a critical role in helping shape our organization's security culture by developing strategies, KPIs, and initiatives to promote security awareness and safe behaviors across the organization. This role requires a proactive, creative thinker who can translate complex security topics into engaging and understandable content. You will work closely with other security leaders and teams to ensure that the program aligns with our overall security objectives and company values.

What You’ll Do: 

  • Develop and Execute the Security Awareness Program: Lead the creation and continuous evolution of a robust security awareness strategy that educates employees on best practices, identifies key risk areas, and fosters a culture of security mindfulness.

  • Content Creation: Write and distribute engaging security awareness materials, including weekly emails, training modules, blogs, and other communications, tailored to various levels of technical knowledge within the organization.

  • KPI Development and Monitoring: Establish measurable goals for the security awareness program and track its effectiveness using key performance indicators (KPIs). Regularly assess the success of initiatives and recommend improvements.

  • Campaign Management: Plan and execute targeted security awareness campaigns focusing on various aspects of cybersecurity, such as phishing prevention, secure password practices, and compliance with organizational policies.

  • Phishing Simulations: Develop and manage phishing simulations and security assessments to evaluate employee readiness and susceptibility to attacks.

  • Cross-Team Collaboration: Collaborate with security teams and other departments to ensure alignment between security awareness initiatives and the broader organizational goals.

  • Training and Education: Continuously update and revitalize security awareness training programs to reflect current trends and threats. Incorporate engaging, modern solutions and other interactive platforms to ensure content resonates with employees and remains aligned with emerging cybersecurity risks and best practices.

  • Report on Progress: Regularly report program effectiveness, awareness levels, and any identified risks to leadership, providing insights for improvement.

About You

  • 6+ years of experience in security awareness, cybersecurity, or a related role.
  • Proven experience in designing and delivering security awareness programs and content.
  • Strong writing and communication skills with an ability to simplify complex security concepts for a broad audience.
  • Knowledge of information security principles, standards, and compliance frameworks (e.g., NIST, ISO 27001).
  • Experience with creating and running phishing simulations or similar security assessments.
  • Data-driven mindset with experience in defining and tracking KPIs to measure program success.
  • Familiarity with learning management systems (LMS) and security awareness training tools is a plus.
  • Certifications: Security certifications like Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are beneficial.

  • Soft Skills: Strong organizational skills, attention to detail, ability to handle multiple projects, and a passion for cultivating a security-first mindset within the organization.

The role is based in the greater San Francisco area, and the we are offering a base salary range of $175,000 to $200,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family, the creche allowance can help in supporting your work-life balance. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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