Senior Product Manager, Observability - San Francisco

Postmanaut using robotics to design A P I. Illustration.

The Opportunity

With Postman Insights, our vision is to help guide a developer with little previous experience—in both the system being monitored and the Postman API Platform—to productively find and fix issues. Our goal is to be able to help any developer locate API endpoints causing potential issues within 15 minutes of signing up for an account. This will empower even a new developer to find and fix issues in their first days on the job, as easily as they can call an API today.

As we prepare to launch our open beta, we’re looking for an ambitious product manager familiar with bottom-up B2B products, who loves a good packaging and distribution problem. Today, we are working with a small number of alpha users who are running on K8s, ECS, and EC2. You will help us smooth our self-serve onboarding so we can serve many, many more users after launching to Postman’s user base. As we grow, you will help us expand our product to deliver value seamlessly across a variety of tech stacks.

Read more here about our vision. 

Who Are We?

Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

What you’ll do

  • Your primary responsibility is to maximize the number of developers around the world who get value out of our product. This involves making onboarding seamless, frontloading the value, and strategically expanding the tech stacks the product supports.
  • You will define and own the success metrics and product roadmap around onboarding and tech stack expansion. You will work with the Head of Product on how this fits with the overall product roadmap.
  • You will work closely with your Design and Engineering counterparts to execute on this roadmap, adjusting as needed to hit your goals.
  • As the first Product Manager on the team, you will help hire other Product Managers as the team grows.

About you

We’re looking for a product manager who loves doing deep on complex problems in order to deliver simple, delightful experiences to users.

Past experience

Must have:

  • 5+ years of experience as a Product Manager on B2B software products.
  • Track record of delivery. Impressive portfolio of past projects launched.
  • Responsible for the launch of at least one substantial new feature.
  • Experience building bottom-up adoption B2B products.
  • Experience conducting user interviews and coming up with creative solutions to user problems.
  • Experience defining usage metrics and driving feature improvements in a data-driven way.
  • Based in the San Francisco Bay Area.

Nice-to-have:

  • Experience working on a 0-to-1 product.
  • Experience working on developer tools.

Our Values:

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

What Else?

This role is based in the greater San Francisco Bay area, and we offer a base salary range of $190,000 to $225,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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