Technical Community Manager, DevRel
Postman is the world’s leading collaboration platform for API development. Postman's features simplify each step of building an API and streamline collaboration to help create better APIs—faster. More than 17 million developers and 500,000 organizations worldwide use Postman today. Our customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.
About the Team
Postman’s DevRel & Open Technologies functions were created to make Postman more approachable and empathetic to the needs of the broader developer community as well as to establish Postman as a leader in the API sector by building strong relationships with thought leaders and organizations in the domain. We are investing in Open Specifications, Standards, Tooling, Data, and Policies because we believe that building a strong community and investing in their success is essential to our own success as a company. We are now looking for an experienced Technical Community Manager to engage with different Open Source and Postman Communities by driving user education on better API practices throughout the API ecosystem.
In this role, you'll collaborate closely within our Developer Relations and Open Technologies functions to plan, manage, and execute community-first programs and engagement plans which support various new product launches, events, and social impact activities. If you are passionate about engaging with users all over the world and helping shape the future of API tooling, then this opportunity is for you!
What You’ll Do
- Build trust and motivate interaction with Postman channels through engagement programs
- Create Postman Collections monthly in order to educate technical communities on how to organize, link, share, and publish their API requests and elements
- Facilitate community growth by supporting community-driven events like meetups, hackathons, webinars, and campaigns
- Coordinate content with social media and marketing team, also monitor and contribute to discussions in online and social media platforms
- Build and maintain relationships with community members who run user groups worldwide by supporting the Postman ambassadorship program, specifically with communications and administration
- Measure, monitor, and build detailed reports on community sentiment and community concerns surrounding our products
- Represent the company online and at events
- 2-5 years of demonstrated experience in online community building, forum operations, and social media platforms (Twitter, Reddit, YouTube, LinkedIn, Facebook, etc.) and how they can be used to achieve business goals
- Bachelors’ Degree in relevant field of study OR equivalent work experience
- Strong familiarity and knowledge of the Postman brand, its products, and its community, as well as developer communities
- Strong written, verbal, and interpersonal skills with the proven ability to communicate effectively at all levels internally and externally and across diverse geographies and leveraging remote teaming technologies
- Experience making data-driven decisions
- Experience managing projects or accounts
- Experience working within strict brand and legal guidelines
- One year of programming experience, or a willingness and aptitude for learning technology
- Able to work long hours and weekends when needed
- Able to travel, including internationally
We offer a competitive salary and benefits, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. Join us, why dontcha?