Postman Agent Templates
Put AI agents into action quickly with templates designed for real world use cases
DevOps
Create tickets from Slack
Turns Slack emoji reactions into Jira tickets by summarizing conversations and posting links.
Route urgent tickets automatically
Detects severity of incoming tickets and escalates them to PagerDuty, Slack, or email.
Score GitHub issues by urgency
Analyzes comments and sentiment to summarize GitHub issues and flag those needing triage.
Log incident updates from Slack
Captures incident details from Slack and writes structured summaries to Notion.
Support
Auto-triage and route support tickets
Analyzes Zendesk tickets and routes them to the right team to speed up response times.
Personal
Plan trips and generate itineraries
Builds Notion-based travel plans with activities, weather, and packing lists.
Frequently asked questions
How are these agents being built?
These agents are built using Postman Flows, a visual tool for building API workflows in a drag-and-drop interface. You can combine LLMs, logic, and tools to develop deployable agent workflows.
Can I add additional tools to the agent?
Yes. We encourage you to customize the agent based on your needs. You can edit the Agent block to add tools like CRM systems, analytics platforms, or ticketing tools. Use Postman's API network to quickly find the APIs you need.
Can I customize the agent logic?
Yes. Once you clone the template, you can modify logic blocks, prompts, or integrations in the Flows workspace to fit your business needs.
How do I trigger the agent?
Each agent is triggered differently. Some run on a schedule, others via webhooks or manual triggers like Slack commands. You can change the trigger based on your needs.
What tools or APIs do I need to connect?
Each agent lists its required tools in the Tools Used section. You'll typically need API keys and workspace IDs for systems like Slack, Notion, Zendesk, or GitHub.
Can I deploy this agent to run automatically?
Yes. Agents can be deployed to Postman's cloud with a single click, without additional infrastructure or operational overhead. Once deployed, they can run on a schedule or be triggered via webhook.
Where do I add my credentials?
You can add your credentials and configurations by clicking the gear icon in the right-hand sidebar on the Flows canvas. The “How to Use This Template” section above lists the specific tools and variables you'll need to configure, such as API keys, workspace IDs, or tokens.
How do I test that the agent is working?
You can trigger the agent manually with a sample scenario and check the output in the connected tool (e.g., Slack message, Notion page, Zendesk ticket). Logs will show execution details and any errors.
How can I get support if something breaks?
If you're running into issues, check the logs in the Flows canvas for errors. You can also reach out in the Postman developer community or Postman Discord for help.