API Templates for Support
Overview
Tools used by this agent
Support Templates
Auto-triage and route support tickets
Analyzes Zendesk tickets and routes them to the right team to speed up response times.
Popular Templates
Route urgent tickets automatically
Detects severity of incoming tickets and escalates them to PagerDuty, Slack, or email.
Score GitHub issues by urgency
Analyzes comments and sentiment to summarize GitHub issues and flag those needing triage.
Prepare for customer meetings
Gathers support, deal, and calendar data to deliver a daily Slack brief before calls.
Summarize and analyze industry news
Pulls and analyzes news articles from APIs, then sends a daily summary straight to Slack.
