PayPal acheived 4x ROI boost in productivity.

Postman's infrastructure and tools have helped PayPal scale collaboration across its diverse teams and the external developer community.

“Being a part of the Postman community is a huge boon to PayPal. And with Postman's extensive set of tools, there's something for every stage of our API-first journey.”

Parisa Mirzadegan, Product Manager - API Experiences, PayPal

The first step to collaboration involves the TTFC, which has been reduced to one minute. This shortened time between discovering an API collection to evoking it for a positive response means developers can realize business value faster than ever.

Productivity increased for PayPal engineers on the Enterprise plan, as they now spend one hour per week less in Postman compared to before. Postman Collections have reduced API testing time to minutes from hours.

Externally, the popularity of PayPal APIs is increasing exponentially, with over 30,000 forks, and counting, of the PayPal Public Postman Collection. The PayPal Collection has skyrocketed in popularity, placing at number seven in the top ten collections on the Postman Public API Network. PayPal can now reach the millions of developers who are using the Postman platform.

“Postman is an essential part of the developer community and API ecosystem making it critical to our API-first journey. It allows developers to accelerate integration and expedite onboarding.”

Brian Beck, Director of Engineering - Developer Ecosystem, PayPal

Being a prolific part of the Postman community means PayPal receives continual feedback. This results in PayPal's official artifacts being maintained to the highest standard. The feedback provides leadership with a deep and detailed understanding of developer habits and choices.

The relationship between PayPal and Postman goes beyond just a business partnership. Postman's Customer Success team not only provides support but also exchange ideas on the latest API trends related to specifications, standards, governance, and more with PayPal technology leaders. There's also the sharing of opinions on social media by colleagues from both organizations.

The work between the two technology leaders continues, with PayPal looking to use Postman's partner features in helping partners further collaborate on API co-development, including exploration of Postman Flows.