2020 State of the API Report

2020 State Of The API Survey

APIs and Business Initiatives

COVID-19, working from home, and APIs

The global pandemic caused by COVID-19 has had far-reaching effects, and the API industry has certainly seen some startling examples of this. Nearly 1/3 (30.6%) said that APIs played a role in their organization’s ability to respond to COVID-19.

API developers' work environments changed, too. A large majority of organizations offered the option of remote work, with only 6.2% of them not allowing it, but only one-third of that majority used APIs to facilitate working remotely.

APIs have played a range of roles among the organizations that have used them to boost productivity during changes brought on by COVID-19, with many utilizing APIs specifically for customer communications, powering remote work options, and quickly responding to regulatory changes and government initiatives.

API-first leaders were more likely to work for an organization where APIs played a role in their ability to respond to COVID-19. Respondents with 6+ years of API development experience were more likely to work for an organization that offered remote work as a result of COVID-19. For organizations that did offer remote work, API-first leaders were more likely to work for an organization where APIs played a role in ability to work remotely.

Did your organization offer remote work options as a result of COVID-19?
Yes: 89%
No: 6.2%
Not Sure: 4.8%

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Did APIs play a role in your organization’s ability to offer remote work during COVID-19?
Yes: 30.5%
No: 49.5%
Not Sure: 20.1%

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Did APIs play a role in your organization's ability to respond to COVID-19?
Yes: 30.6%
No: 44.3%
Not Sure: 25.1%

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Digital transformation

We also asked respondents about their organization’s investment in digital transformation initiatives. Only a slight majority of companies reported that they are working on digital transformation, but among them, 84.5% reported that APIs were helping them do that.

API-first leaders were more likely to work for an organization working on a digital transformation initiative. For respondents whose organizations are working on digital transformation, both API-first leaders and respondents with 6+ years of API development experience were more likely to report that APIs play a significant role.

Is your organization working on a digital transformation initiative?
Yes: 41.4%
No: 24.7%
Not Sure: 33.9%

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Do APIs play a significant role in your organization's digital transformation initiative?
Yes: 84.5%
No: 6.2%
Not Sure: 9.3%

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