Meeting Customer Demand with API Technologies
Wednesday, August 17
7-Eleven introduced the world to convenience. In return, the world made us the #1 convenience retailer. It started with a simple idea: give customers what they want, when and where they want it. That was 1927. What started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
In this episode of Breaking Changes, Postman Chief Evangelist Kin Lane is joined by Shadi Fallah, former Director of Digital Technology and Delivery Platform at 7-Eleven, for a conversation about how the retail chain was able to rapidly adapt to customers' needs during the pandemic by using their API-first strategy to navigate the complex regulatory landscape that exists across the United States.