Accounts Receivable Analyst - Boston, MA, New York City, NY, San Francisco, CA

Who Are We?

Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

What You’ll Do:

• Apply all customer receipts to invoices daily and with accuracy.
• Interact with cross-functional teams regarding invoices and payment status to resolve outstanding issues.
• Actively engage with customers on payment matters, including responding to customer billing questions and following up with delinquent accounts.
• Perform company-wide collections on past due accounts, provide payment status updates to management, escalate issues as needed.
• Provide sales team support through the help desk ticket system.
• Assist with customer set-up and invoicing in third-party billing systems (Coupa, Ariba, etc.).
• Resolve credit card disputes in a timely manner.
• Provide insight and best practices to help improve the billing and collections processes.

About You:

• Bachelor’s degree in Accounting or Business Administration.
• 1-2 years relevant experience in Accounts Receivable, Collections, Billing preferred.
• Strong Excel skills (vlookups, sumif statements, ability to work with large files, etc.) and the ability to familiarize oneself quickly with various internal and third-party billing and financial reporting systems.
• Experience invoicing in third-party systems (Coupa, Ariba, etc.) preferred.
• Team-oriented and confident in communicating with people at all levels, both internally and externally.
• Experience with subscription-based billing, such as with a SaaS company is a plus
• Must be extremely organized, driven, and goal oriented

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

What Else?

This is a hybrid role based in either the greater San Francisco Bay area, New York City, or Boston, & the reasonably estimated salary for this role ranges from $68,000 - $92,000 plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace that improves our shared knowledge, creates space for innovation, enhances team collaboration, and further strengthens our core values and culture. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.